Working to a rigid system creates uniformity, it creates a decent outcome but never an exceptional client result.

Why?

Because it only replicates a previous result that someone has already achieved.

OK, your system workers will build to your standard but where is the on-going improvement or genius?

Yes, the growth can be scaled, multiplied and leveraged through the system but it’s always a product of previous best practice. It’s set solid.

For your staff, the motivation and job satisfaction deteriorates alongside the level of systemisation people have to follow. Systemisation breeds conformity whilst killing creativity and genius.

Principle or value based business building on the other hand breeds further creativity and harnesses the ability of your technicians. Naturally, it always delivers less conformity in the result.

The result the client receives depends on the skills of the artisan- this does not regulate well!

Perhaps the hardest thing for a growing business owner is knowing whether to put a rigid system or a highly skilled technician in place.

When and where will your client’s accept a decent financial service in return for a low price?

When will they happily shell out a premium for something special, something built with creativity and love?

On a sector level, it is only when we stop this regulation that we will stop killing genius and progress.